{"id":6580,"date":"2017-08-16T11:20:18","date_gmt":"2017-08-16T15:20:18","guid":{"rendered":"https:\/\/tervene.com\/blog\/support-tervene\/"},"modified":"2025-02-04T15:31:07","modified_gmt":"2025-02-04T20:31:07","slug":"support-tervene","status":"publish","type":"post","link":"https:\/\/tervene.com\/fr-fr\/blog\/support-tervene\/","title":{"rendered":"Support Tervene"},"content":{"rendered":"<h2>Tervene offre maintenant le support en temps r\u00e9el directement de l&#8217;application<\/h2>\n<p>Voici comment s&#8217;en servir:<\/p>\n<p>1. Cliquer sur le bouton \u00ab&nbsp;?&nbsp;\u00bb (Pour acc\u00e9der au support de l&#8217;application pour ipad, simplement utiliser le module <strong>R\u00e9union<\/strong> ou&nbsp;<strong>Gestionnaire de t\u00e2ches<\/strong>)<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-332\" src=\"https:\/\/tervene.com\/wp-content\/uploads\/2017\/08\/Screen-Shot-2017-08-16-at-11.13.48-AM.png\" alt=\"tervene live support\" width=\"1920\" height=\"1200\" srcset=\"https:\/\/tervene.com\/wp-content\/uploads\/2017\/08\/Screen-Shot-2017-08-16-at-11.13.48-AM.png 1920w, https:\/\/tervene.com\/wp-content\/uploads\/2017\/08\/Screen-Shot-2017-08-16-at-11.13.48-AM-300x188.png 300w, https:\/\/tervene.com\/wp-content\/uploads\/2017\/08\/Screen-Shot-2017-08-16-at-11.13.48-AM-768x480.png 768w, https:\/\/tervene.com\/wp-content\/uploads\/2017\/08\/Screen-Shot-2017-08-16-at-11.13.48-AM-1024x640.png 1024w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>2. Une fen\u00eatre s\u2019ouvrira au bas de la page et vous permettra de parler en temps r\u00e9el avec les agents de support.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-333\" src=\"https:\/\/tervene.com\/wp-content\/uploads\/2017\/08\/Screen-Shot-2017-08-16-at-11.13.59-AM.png\" alt=\"tervene live support 2\" width=\"1920\" height=\"1200\" srcset=\"https:\/\/tervene.com\/wp-content\/uploads\/2017\/08\/Screen-Shot-2017-08-16-at-11.13.59-AM.png 1920w, https:\/\/tervene.com\/wp-content\/uploads\/2017\/08\/Screen-Shot-2017-08-16-at-11.13.59-AM-300x188.png 300w, https:\/\/tervene.com\/wp-content\/uploads\/2017\/08\/Screen-Shot-2017-08-16-at-11.13.59-AM-768x480.png 768w, https:\/\/tervene.com\/wp-content\/uploads\/2017\/08\/Screen-Shot-2017-08-16-at-11.13.59-AM-1024x640.png 1024w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p>Sur les heures d\u2019ouverture, nous pourrons vous r\u00e9pondre en temps r\u00e9el. En dehors des heures d\u2019ouverture, la fonction enverra un courriel \u00e0 l\u2019\u00e9quipe de support qui fera tout en son possible pour r\u00e9pondre dans les plus brefs d\u00e9lais.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tervene offre maintenant le support en temps-r\u00e9el dans son application web. Il est possible de clavarder avec nos agents de support en temps r\u00e9el. Voyez comment!<\/p>\n","protected":false},"author":5,"featured_media":6179,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[317],"tags":[325,285],"expert":[344],"class_list":["post-6580","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nouvelles-et-annonces","tag-support-fr-fr","tag-tervene-fr-fr","expert-tervene-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Blogue - Support Tervene - Tervene<\/title>\n<meta name=\"description\" content=\"Comment avoir du support en temps r\u00e9\u00e9l durectement dans notre application.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tervene.com\/fr-fr\/blog\/support-tervene\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Blogue - 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