{"id":6592,"date":"2019-09-16T15:50:45","date_gmt":"2019-09-16T19:50:45","guid":{"rendered":"https:\/\/tervene.com\/blog\/controle-operationnel\/"},"modified":"2025-11-08T07:36:24","modified_gmt":"2025-11-08T12:36:24","slug":"controle-operationnel","status":"publish","type":"post","link":"https:\/\/tervene.com\/fr-fr\/blog\/controle-operationnel\/","title":{"rendered":"Num\u00e9risation du contr\u00f4le op\u00e9rationnel"},"content":{"rendered":"\n<div class=\"singlePost__content__right__introduction\">\n            <div class=\"singlePost__content__right__introduction__title\">\n            Les points cl\u00e9s en bref        <\/div>\n                <div class=\"singlePost__content__right__introduction__text\">\n            Pour comprendre comment la num\u00e9risation transforme le contr\u00f4le op\u00e9rationnel, ce r\u00e9sum\u00e9 met en lumi\u00e8re l\u2019\u00e9volution des tourn\u00e9es de plancher et leur impact sur la performance manufacturi\u00e8re :        <\/div>\n                <ul class=\"singlePost__content__right__introduction__list\">\n                            <li class=\"singlePost__content__right__introduction__list__item\">\n                    Les tourn\u00e9es de plancher permettent de d\u00e9tecter les \u00e9carts proactivement, d\u2019engager les employ\u00e9s et d\u2019alimenter le moteur d\u2019am\u00e9lioration continue.                <\/li>\n                            <li class=\"singlePost__content__right__introduction__list__item\">\n                    Les m\u00e9thodes traditionnelles (papier, Excel, retranscription) limitent la visibilit\u00e9, la collaboration et la capacit\u00e9 \u00e0 suivre ou escalader efficacement les \u00e9carts.                <\/li>\n                            <li class=\"singlePost__content__right__introduction__list__item\">\n                    La num\u00e9risation du processus am\u00e9liore l\u2019assiduit\u00e9, acc\u00e9l\u00e8re la r\u00e9solution des probl\u00e8mes, centralise les donn\u00e9es et renforce la cr\u00e9dibilit\u00e9 et la mobilisation des \u00e9quipes.                <\/li>\n                    <\/ul>\n    <\/div>\n\n\n\n    <div class=\"singlePost__content__right__custom_text\" id=\"numerisation\">\n                                    <h2 class=\"singlePost__content__right__custom_text__title\">\n                    [Num\u00e9risation des pratiques de gestion]                <\/h2>\n                                <\/div>\n\n\n\n<p>Dans cette s\u00e9rie d&#8217;articles,<em> la num\u00e9risation des pratiques de gestion<\/em>, nous explorerons les diff\u00e9rences entre les m\u00e9thodes traditionnelles de gestion des op\u00e9rations et celles mises de l&#8217;avant par Tervene. <br>D\u00e9couvrez comment Tervene \u00e9tablit les bases d&#8217;une transition num\u00e9rique r\u00e9ussie pour le contr\u00f4le op\u00e9rationnel.<\/p>\n\n\n\n    <div class=\"singlePost__content__right__custom_text\" id=\"tournees-de-plancher\">\n                                    <h2 class=\"singlePost__content__right__custom_text__title\">\n                    Les tourn\u00e9es de plancher                <\/h2>\n                                <\/div>\n\n\n\n<p>La tourn\u00e9e de plancher est une validation syst\u00e9matique et r\u00e9guli\u00e8re d\u2019un centre de travail et des employ\u00e9s qui le compose.&nbsp;<\/p>\n\n\n\n<p>Elle comporte g\u00e9n\u00e9ralement 7 principaux b\u00e9n\u00e9fices:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Conna\u00eetre l\u2019\u00e9tat du plancher;<\/li>\n\n\n\n<li>Valider et partager les objectifs;<\/li>\n\n\n\n<li>Favoriser l\u2019engagement des employ\u00e9s;<\/li>\n\n\n\n<li>Valider des \u00e9l\u00e9ments de standards pr\u00e9\u00e9tablis;<\/li>\n\n\n\n<li>D\u00e9tecter des \u00e9carts proactivement;<\/li>\n\n\n\n<li>Prendre action sur les \u00e9carts avant qu\u2019ils n\u2019impactent la production;<\/li>\n\n\n\n<li>Identifier des opportunit\u00e9s d\u2019am\u00e9lioration.<\/li>\n<\/ol>\n\n\n\n<p>Une tourn\u00e9e de plancher permet de d\u00e9tecter les \u00e9carts de mani\u00e8re proactive et contribuera \u00e0 une r\u00e9solution acc\u00e9l\u00e9r\u00e9e des probl\u00e8mes. Les \u00e9carts r\u00e9currents peuvent \u00eatre document\u00e9s et consid\u00e9r\u00e9s comme des opportunit\u00e9s d\u2019am\u00e9lioration. Ainsi, les tourn\u00e9es de plancher sont essentielles afin de nourrir le moteur d\u2019am\u00e9lioration d\u2019une entreprise, car elles constituent la source importante d\u2019opportunit\u00e9s d\u2019am\u00e9lioration.<\/p>\n\n\n\n    <div class=\"singlePost__content__right__custom_text\" id=\"traditionnellement\">\n                                    <h2 class=\"singlePost__content__right__custom_text__title\">\n                    Traditionnellement                <\/h2>\n                                <\/div>\n\n\n\n<p>En g\u00e9n\u00e9ral, les superviseurs et chefs d\u2019\u00e9quipe qui effectuent des tourn\u00e9es dans leur d\u00e9partement le font en utilisant les outils qu\u2019ils ont \u00e0 port\u00e9e de main, tels que le crayon et le papier. Il arrive parfois qu\u2019un fichier Excel soit utilis\u00e9 pour des fins d\u2019analyse, mais l\u2019assiduit\u00e9 n\u00e9cessaire pour y arriver nuit \u00e0 une collecte optimale des donn\u00e9es.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" width=\"761\" height=\"1024\" src=\"https:\/\/tervene.com\/wp-content\/uploads\/2019\/09\/2.0-Tourne\u0301e-de-plancher-2-761x1024.png\" alt=\"\" class=\"wp-image-1186\" style=\"width:571px;height:768px\" srcset=\"https:\/\/tervene.com\/wp-content\/uploads\/2019\/09\/2.0-Tourne\u0301e-de-plancher-2-761x1024.png 761w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/09\/2.0-Tourne\u0301e-de-plancher-2-223x300.png 223w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/09\/2.0-Tourne\u0301e-de-plancher-2-768x1033.png 768w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/09\/2.0-Tourne\u0301e-de-plancher-2.png 1160w\" sizes=\"(max-width: 761px) 100vw, 761px\" \/><\/figure>\n<\/div>\n\n\n<p>Lorsqu&#8217;un superviseur d\u00e9tecte un \u00e9cart:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Comment transf\u00e8re-t-il l\u2019information \u00e0 d\u2019autres d\u00e9partements ou responsables?<\/li>\n\n\n\n<li>Comment peut-il cr\u00e9er une opportunit\u00e9 d\u2019am\u00e9lioration \u00e0 partir de cet \u00e9cart?<\/li>\n\n\n\n<li>Peut-il apporter ce point \u00e0 une r\u00e9union?<\/li>\n\n\n\n<li>Peut-il cr\u00e9er une t\u00e2che et l&#8217;attribuer \u00e0 une autre personne?<\/li>\n\n\n\n<li>Comment peut-il effectuer un suivi sur une t\u00e2che d\u00e9l\u00e9gu\u00e9e?<\/li>\n<\/ul>\n\n\n\n    <div class=\"singlePost__content__right__custom_text\" id=\"tervene\">\n                                    <h2 class=\"singlePost__content__right__custom_text__title\">\n                    Avec Tervene                <\/h2>\n                                <\/div>\n\n\n\n<p>La tourn\u00e9e de plancher avec Tervene permet les m\u00eames avantages qu\u2019une tourn\u00e9e de plancher traditionnelle, mais permet en plus de limiter la retranscription de donn\u00e9e, d\u2019analyser les statistiques et d\u2019envoyer les \u00e9carts dans un \u00e9cosyst\u00e8me de r\u00e9solution en quelques clics.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" width=\"1024\" height=\"925\" src=\"https:\/\/tervene.com\/wp-content\/uploads\/2019\/09\/2.1-Tourne\u0301e-de-plancher-_NEW-2-1024x925.png\" alt=\"\" class=\"wp-image-1188\" style=\"width:571px;height:463px\" srcset=\"https:\/\/tervene.com\/wp-content\/uploads\/2019\/09\/2.1-Tourne\u0301e-de-plancher-_NEW-2-1024x925.png 1024w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/09\/2.1-Tourne\u0301e-de-plancher-_NEW-2-300x271.png 300w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/09\/2.1-Tourne\u0301e-de-plancher-_NEW-2-768x694.png 768w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/09\/2.1-Tourne\u0301e-de-plancher-_NEW-2.png 1160w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>Tervene permet non seulement de num\u00e9riser la tourn\u00e9e de plancher, mais \u00e9galement d\u2019assurer un meilleur suivi de l\u2019information une fois un \u00e9cart d\u00e9tect\u00e9.<\/p>\n\n\n\n<p>Lorsqu\u2019un superviseur effectue une tourn\u00e9e de plancher avec Tervene et d\u00e9tecte un \u00e9cart plusieurs possibilit\u00e9s s\u2019offrent \u00e0 lui:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>R\u00e9solution rapide de l\u2019\u00e9cart (apporter une solution proactive \u00e0 l\u2019\u00e9cart rencontr\u00e9)<\/li>\n\n\n\n<li>Transfert ou escalade de l\u2019\u00e9cart (transf\u00e9rer la responsabilit\u00e9 de l\u2019\u00e9cart)<\/li>\n\n\n\n<li>Cr\u00e9ation d\u2019une t\u00e2che (envoyer la t\u00e2che dans l\u2019\u00e9cosyst\u00e8me de r\u00e9solution de probl\u00e8me)<\/li>\n\n\n\n<li>Transfert dans une r\u00e9union (transf\u00e9rer l\u2019\u00e9cart en point de discussion dans une r\u00e9union)<\/li>\n\n\n\n<li>Cr\u00e9ation d\u2019une opportunit\u00e9 d&#8217;am\u00e9lioration<\/li>\n<\/ul>\n\n\n\n    <div class=\"singlePost__content__right__custom_text\" id=\"comparaison\">\n                                    <h2 class=\"singlePost__content__right__custom_text__title\">\n                    Comparaison                <\/h2>\n                                <\/div>\n\n\n\n<table id=\"tablepress-4\" class=\"tablepress tablepress-id-4\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Crit\u00e8re<\/th><th class=\"column-2\">Traditionnellement<\/th><th class=\"column-3\">Avec Tervene<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Nombre d'\u00e9tapes<\/td><td class=\"column-2\">5<\/td><td class=\"column-3\">3<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Dur\u00e9e (min)<\/td><td class=\"column-2\">70<\/td><td class=\"column-3\">35<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Visibilit\u00e9 instantan\u00e9e<\/td><td class=\"column-2\">\u2718<\/td><td class=\"column-3\">\u2714<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Visibilit\u00e9 sur le comportement de gestion<\/td><td class=\"column-2\">\u2718<\/td><td class=\"column-3\">\u2714<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Compilation automatique des statistiques<\/td><td class=\"column-2\">\u2718<\/td><td class=\"column-3\">\u2714<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Envoi dans l'\u00e9cosyst\u00e8me de r\u00e9solution<\/td><td class=\"column-2\">\u2718<\/td><td class=\"column-3\">\u2714<\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">Entr\u00e9e unique de donn\u00e9e<\/td><td class=\"column-2\">\u2718<\/td><td class=\"column-3\">\u2714<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-4 from cache -->\n\n\n\n    <div class=\"singlePost__content__right__custom_text\" id=\"avantages\">\n                                    <h2 class=\"singlePost__content__right__custom_text__title\">\n                    Avantages                <\/h2>\n                                <\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Pour les entreprises<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Meilleure assiduit\u00e9 des tourn\u00e9es de plancher<\/li>\n\n\n\n<li>R\u00e9duction des t\u00e2ches administratives&nbsp;<\/li>\n\n\n\n<li>Tableaux de bord disponibles en temps r\u00e9el<\/li>\n\n\n\n<li>Acc\u00e9l\u00e9ration de la r\u00e9solution des probl\u00e9matiques<\/li>\n\n\n\n<li>\u00c9tablissement d&#8217;un standard du contr\u00f4le op\u00e9rationnel<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Pour les directeurs<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visibilit\u00e9 sur la qualit\u00e9 des tourn\u00e9es effectu\u00e9es et des \u00e9carts soulev\u00e9s<\/li>\n\n\n\n<li>Visibilit\u00e9 sur les besoins de formation des gestionnaires<\/li>\n\n\n\n<li>Compilation automatique des statistiques<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Pour les gestionnaires<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00c9limination de la retranscription de donn\u00e9e<\/li>\n\n\n\n<li>Facilitation des suivis d\u2019information<\/li>\n\n\n\n<li>Augmente la cr\u00e9dibilit\u00e9<\/li>\n\n\n\n<li>Mobilise son \u00e9quipe<\/li>\n\n\n\n<li>R\u00e9duit le temps pass\u00e9 \u00e0 r\u00e9soudre des probl\u00e8mes de fa\u00e7on r\u00e9active<\/li>\n\n\n\n<li>Augmente le temps pass\u00e9 sur les projets d\u2019am\u00e9lioration<\/li>\n\n\n\n<li>Contr\u00f4le accru de leurs activit\u00e9s<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Pour les employ\u00e9s<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Meilleur suivi et r\u00e9troaction des probl\u00e9matiques v\u00e9cues<\/li>\n\n\n\n<li>Am\u00e9lioration du support<\/li>\n\n\n\n<li>Meilleure implication dans les projets d\u2019am\u00e9lioration<\/li>\n\n\n\n<li>Diminution du temps d\u2019attente<\/li>\n\n\n\n<li>Diminution du stress<\/li>\n<\/ul>\n\n\n\n<p>De toute \u00e9vidence, les employ\u00e9s constituent une excellente source d\u2019informations quant aux am\u00e9liorations possibles au sein de l\u2019entreprise. Une structure de contr\u00f4le op\u00e9rationnel qui favorise l&#8217;implication des employ\u00e9s dans l\u2019am\u00e9lioration de leur propre travail permet aux entreprises de se d\u00e9marquer face \u00e0 la comp\u00e9tition.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>En r\u00e9duisant la charge de travail administratif reli\u00e9e \u00e0 la gestion quotidienne des op\u00e9rations, l\u2019\u00e9nergie de chacun et chacune est concentr\u00e9e \u00e0 cr\u00e9er de la valeur pour l\u2019entreprise et les clients. <\/p>\n<\/blockquote>\n\n\n\n<p class=\"has-text-align-center\">Lire: <a rel=\"noreferrer noopener\" aria-label=\"Le contr\u00f4l op\u00e9rationnel chez Marquis (opens in a new tab)\" href=\"https:\/\/tervene.com\/fr\/blog\/marquis-gestion-quotidienne-operations\/\" >Contr\u00f4le op\u00e9rationnel chez Marquis Imprimeur<\/a><\/p>\n\n\n\n    <div class=\"singlePost__content__right__custom_text\" id=\"application-reels\">\n                                    <h2 class=\"singlePost__content__right__custom_text__title\">\n                    Cas d&#039;application r\u00e9els                <\/h2>\n                                <\/div>\n\n\n\n<p>Depuis la mise en place de Tervene, Safran Cabin Canada Co. (anciennement Zodiac Aerospace) cumule plus de:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>43 000 tourn\u00e9es de plancher avec l\u2019outil de Tervene;<\/li>\n\n\n\n<li>132 000 \u00e9carts d\u00e9tect\u00e9s et r\u00e9solus.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Daily Management System (DMS) Tervene chez Zodiac Aerospace\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/9Bkhx404GYk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>On avait fait des tentatives en format papier, mais c\u2019\u00e9tait tr\u00e8s lourd, tr\u00e8s compliqu\u00e9 \u00e0 documenter. Il y avait beaucoup de retranscription \u00e0 faire pour faire escalader les enjeux. Tervene a apport\u00e9 l\u2019automatisation qui facilite ce processus-l\u00e0.<\/p>\n<cite>Steve Pellerin, Directeur des op\u00e9rations, Safran Cabin Canada Co.<\/cite><\/blockquote>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Article suivant<\/h3>\n\n\n\n<div class=\"wp-block-columns has-2-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-button aligncenter\"><a class=\"wp-block-button__link has-text-color has-background wp-element-button\" href=\"https:\/\/tervene.com\/fr-fr\/blog\/audit-inspection-process\/\" style=\"border-radius:8px;color:#ffffff;background-color:#5c77ff\"><strong>Le processus d&#8217;inspection<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Dans cette s\u00e9rie d&#8217;articles, la num\u00e9risation des pratiques organisationnelles, nous explorerons les diff\u00e9rences entre les m\u00e9thodes traditionnelles de gestion des op\u00e9rations et celles mises de l&#8217;avant par Tervene.<br \/>\nD\u00e9couvrez comment Tervene \u00e9tablit les bases d&#8217;une transition num\u00e9rique r\u00e9ussie pour le contr\u00f4le op\u00e9rationnel.<\/p>\n","protected":false},"author":10,"featured_media":5997,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[516],"tags":[322,323],"expert":[345,359],"class_list":["post-6592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-daily-management-system","tag-operational-control-fr-fr","tag-daily-management-fr-fr","expert-charles-olivier-bisson","expert-tervene-qc"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Blogue - Num\u00e9risation du contr\u00f4le op\u00e9rationnel - Tervene<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment Tervene \u00e9tablit les bases d&#039;une transition num\u00e9rique r\u00e9ussie pour le contr\u00f4le op\u00e9rationnel.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tervene.com\/fr-fr\/blog\/controle-operationnel\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Num\u00e9risation du contr\u00f4le op\u00e9rationnel - Tervene\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez comment Tervene \u00e9tablit les bases d&#039;une transition num\u00e9rique r\u00e9ussie pour le contr\u00f4le op\u00e9rationnel.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tervene.com\/fr-fr\/blog\/controle-operationnel\/\" \/>\n<meta property=\"og:site_name\" content=\"Tervene\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/tervene\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-09-16T19:50:45+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-08T12:36:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/Gemba-walk.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Charles-Olivier Bisson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@terveneapp\" \/>\n<meta name=\"twitter:site\" content=\"@terveneapp\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Charles-Olivier Bisson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":null}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Blogue - Num\u00e9risation du contr\u00f4le op\u00e9rationnel - Tervene","description":"D\u00e9couvrez comment Tervene \u00e9tablit les bases d'une transition num\u00e9rique r\u00e9ussie pour le contr\u00f4le op\u00e9rationnel.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/tervene.com\/fr-fr\/blog\/controle-operationnel\/","og_locale":"fr_FR","og_type":"article","og_title":"Num\u00e9risation du contr\u00f4le op\u00e9rationnel - Tervene","og_description":"D\u00e9couvrez comment Tervene \u00e9tablit les bases d'une transition num\u00e9rique r\u00e9ussie pour le contr\u00f4le op\u00e9rationnel.","og_url":"https:\/\/tervene.com\/fr-fr\/blog\/controle-operationnel\/","og_site_name":"Tervene","article_publisher":"https:\/\/www.facebook.com\/tervene\/","article_published_time":"2019-09-16T19:50:45+00:00","article_modified_time":"2025-11-08T12:36:24+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/Gemba-walk.jpg","type":"image\/jpeg"}],"author":"Charles-Olivier Bisson","twitter_card":"summary_large_image","twitter_creator":"@terveneapp","twitter_site":"@terveneapp","twitter_misc":{"\u00c9crit par":"Charles-Olivier Bisson","Dur\u00e9e de lecture estim\u00e9e":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":null}},"_links":{"self":[{"href":"https:\/\/tervene.com\/fr-fr\/wp-json\/wp\/v2\/posts\/6592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tervene.com\/fr-fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tervene.com\/fr-fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tervene.com\/fr-fr\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/tervene.com\/fr-fr\/wp-json\/wp\/v2\/comments?post=6592"}],"version-history":[{"count":0,"href":"https:\/\/tervene.com\/fr-fr\/wp-json\/wp\/v2\/posts\/6592\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tervene.com\/fr-fr\/wp-json\/wp\/v2\/media\/5997"}],"wp:attachment":[{"href":"https:\/\/tervene.com\/fr-fr\/wp-json\/wp\/v2\/media?parent=6592"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tervene.com\/fr-fr\/wp-json\/wp\/v2\/categories?post=6592"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tervene.com\/fr-fr\/wp-json\/wp\/v2\/tags?post=6592"},{"taxonomy":"expert","embeddable":true,"href":"https:\/\/tervene.com\/fr-fr\/wp-json\/wp\/v2\/expert?post=6592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}