{"id":6609,"date":"2020-09-17T23:08:05","date_gmt":"2020-09-18T03:08:05","guid":{"rendered":"https:\/\/tervene.com\/blog\/amelioration-continue-application-tervene\/"},"modified":"2026-01-20T17:15:50","modified_gmt":"2026-01-20T22:15:50","slug":"amelioration-continue-application-tervene","status":"publish","type":"post","link":"https:\/\/tervene.com\/fr-fr\/blog\/amelioration-continue-application-tervene\/","title":{"rendered":"Am\u00e9lioration continue avec l&#8217;application Tervene"},"content":{"rendered":"\n<div class=\"singlePost__content__right__introduction\">\n            <div class=\"singlePost__content__right__introduction__title\">\n            Les points cl\u00e9s en bref        <\/div>\n                <div class=\"singlePost__content__right__introduction__text\">\n            Ce guide montre comment structurer efficacement l\u2019am\u00e9lioration continue en impliquant pleinement les gestionnaires et les \u00e9quipes terrain.        <\/div>\n                <ul class=\"singlePost__content__right__introduction__list\">\n                            <li class=\"singlePost__content__right__introduction__list__item\">\n                    Les \u00e9carts d\u00e9tect\u00e9s lors des tourn\u00e9es de plancher et audits deviennent des opportunit\u00e9s d\u2019am\u00e9lioration syst\u00e9matiquement document\u00e9es et partag\u00e9es.                <\/li>\n                            <li class=\"singlePost__content__right__introduction__list__item\">\n                    Les id\u00e9es sont discut\u00e9es, prioris\u00e9es et transform\u00e9es en projets concrets gr\u00e2ce \u00e0 une organisation rigoureuse des r\u00e9unions et des plans d\u2019action.                <\/li>\n                            <li class=\"singlePost__content__right__introduction__list__item\">\n                    Le suivi en continu assure la progression, la responsabilisation et une meilleure visibilit\u00e9 sur les efforts d\u2019am\u00e9lioration dans toute l\u2019organisation.                <\/li>\n                    <\/ul>\n    <\/div>\n\n\n\n    <div class=\"singlePost__content__right__custom_text\" id=\"tervene\">\n                                    <h2 class=\"singlePost__content__right__custom_text__title\">\n                    Am\u00e9lioration continue avec Tervene                <\/h2>\n                                <\/div>\n\n\n\n<p><strong>En r\u00e9sum\u00e9:<\/strong><\/p>\n\n\n\n<p><strong>\u2713<\/strong>  <strong>Identifiez<\/strong> les opportunit\u00e9s d&#8217;am\u00e9lioration<\/p>\n\n\n\n<p><strong>\u2713  Notez et <strong>documentez<\/strong><\/strong> les opportunit\u00e9s<\/p>\n\n\n\n<p><strong>\u2713  Planifiez<\/strong> des r\u00e9unions d&#8217;am\u00e9lioration <\/p>\n\n\n\n<p><strong>\u2713  <strong>Priorisez <\/strong><\/strong>vos id\u00e9es d&#8217;am\u00e9lioration<\/p>\n\n\n\n<p><strong>\u2713 <\/strong> <strong>G\u00e9rez <\/strong>les projets d&#8217;am\u00e9lioration<\/p>\n\n\n\n<p><strong>\u2713  Suivez<\/strong> le progr\u00e8s des plans d&#8217;action<\/p>\n\n\n\n<p>Article de blogue qui pourrait vous int\u00e9resser:<\/p>\n\n\n\n<p><a href=\"https:\/\/tervene.com\/fr-fr\/blog\/comment-les-tournees-de-plancher-contribuent-amelioration-continue\/\">Comment les tourn\u00e9es de plancher contribuent \u00e0 l\u2019am\u00e9lioration continue?<\/a><\/p>\n\n\n\n    <div class=\"singlePost__content__right__custom_text\" id=\"opportunites\">\n                                    <h2 class=\"singlePost__content__right__custom_text__title\">\n                    Identifiez les opportunit\u00e9s d&#039;am\u00e9lioration                <\/h2>\n                                <\/div>\n\n\n\n<p>Les superviseurs utilisent les non-conformit\u00e9s et \u00e9carts r\u00e9currents provenant des audits et des tourn\u00e9es de plancher pour g\u00e9n\u00e9rer des id\u00e9es d&#8217;am\u00e9lioration. <\/p>\n\n\n\n<p>Avec une pratique standard de tourn\u00e9es de plancher, les superviseurs identifient quotidiennement des \u00e9carts r\u00e9currents et soul\u00e8vent des opportunit\u00e9s d&#8217;am\u00e9lioration. Pour les audits, les non-conformit\u00e9s et leurs actions correctives se trouvent \u00e0 \u00eatre une source d&#8217;id\u00e9es d&#8217;am\u00e9lioration.<\/p>\n\n\n\n<p>Le syst\u00e8me d&#8217;am\u00e9lioration ne repose plus uniquement sur des id\u00e9es spontan\u00e9es ou une bo\u00eete de suggestions. Les id\u00e9es sont soulev\u00e9es et document\u00e9es directement au coeur des op\u00e9rations, puisque le gestionnaire de terrain les g\u00e9n\u00e8re initialement lorsqu&#8217;il est sur le plancher. De plus, la tourn\u00e9e de plancher implique les travailleurs et chefs d&#8217;\u00e9quipes directement, qui sont des experts de leurs postes de travail.<\/p>\n\n\n\n<p>Outils concern\u00e9s:<a href=\"https:\/\/tervene.com\/fr-fr\/solution\/gemba-walk\/\"> Tourn\u00e9es de plancher,<\/a> <a href=\"https:\/\/tervene.com\/fr-fr\/solution\/audit-inspection\/\">Outil d&#8217;audit<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"760\" src=\"https:\/\/tervene.com\/wp-content\/uploads\/2020\/09\/Article-Blog-Ame\u0301lioration-App-03-1024x760.jpg\" alt=\"\" class=\"wp-image-2866\" style=\"width:512px;height:380px\" srcset=\"https:\/\/tervene.com\/wp-content\/uploads\/2020\/09\/Article-Blog-Ame\u0301lioration-App-03-1024x760.jpg 1024w, https:\/\/tervene.com\/wp-content\/uploads\/2020\/09\/Article-Blog-Ame\u0301lioration-App-03-300x223.jpg 300w, https:\/\/tervene.com\/wp-content\/uploads\/2020\/09\/Article-Blog-Ame\u0301lioration-App-03-768x570.jpg 768w, https:\/\/tervene.com\/wp-content\/uploads\/2020\/09\/Article-Blog-Ame\u0301lioration-App-03-1536x1141.jpg 1536w, https:\/\/tervene.com\/wp-content\/uploads\/2020\/09\/Article-Blog-Ame\u0301lioration-App-03-2048x1521.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n    <div class=\"singlePost__content__right__custom_text\" id=\"documentez\">\n                                    <h2 class=\"singlePost__content__right__custom_text__title\">\n                    Entrez et documentez les opportunit\u00e9s                <\/h2>\n                                <\/div>\n\n\n\n<p>Avec l&#8217;application de Tervene, les organisations standardisent comment les gestionnaires inscrivent et documentent les opportunit\u00e9s d&#8217;am\u00e9lioration.<\/p>\n\n\n\n<p>Il est possible d&#8217;y lier des images, tous les d\u00e9tails et les r\u00e9percussions possibles de sortes \u00e0 mieux prioriser et g\u00e9rer les id\u00e9es par la suite.<\/p>\n\n\n\n<p>Outil utilis\u00e9:<a href=\"https:\/\/tervene.com\/fr-fr\/solution\/amelioration-continue\/\"> Gestionnaire d&#8217;am\u00e9lioration<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"685\" src=\"https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-execution-fr-1-1024x685.png\" alt=\"\" class=\"wp-image-2294\" srcset=\"https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-execution-fr-1-1024x685.png 1024w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-execution-fr-1-300x201.png 300w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-execution-fr-1-768x514.png 768w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-execution-fr-1-1536x1027.png 1536w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-execution-fr-1.png 1914w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n    <div class=\"singlePost__content__right__custom_text\" id=\"planifiez-reunions\">\n                                    <h2 class=\"singlePost__content__right__custom_text__title\">\n                    Planifiez des r\u00e9unions d&#039;am\u00e9lioration                <\/h2>\n                                <\/div>\n\n\n\n<p>Vous pourriez \u00e9tablir une r\u00e9union d&#8217;am\u00e9lioration r\u00e9currente \u00e0 l&#8217;agenda des gestionnaires charg\u00e9s de projets d&#8217;am\u00e9lioration. Tous les sujets, la documentation et les projets concernant l&#8217;am\u00e9lioration seraient li\u00e9s \u00e0 cette r\u00e9union.<\/p>\n\n\n\n<p>Dans l&#8217;outil de r\u00e9union de Tervene, les \u00e9quipes peuvent ajouter des points de discussion \u00e0 la r\u00e9union d&#8217;am\u00e9lioration de la semaine suivante. De cette mani\u00e8re, la collaboration est structur\u00e9e et cela assure la pr\u00e9paration de tous les membres de l&#8217;\u00e9quipe et des fonctions support si besoin.<\/p>\n\n\n\n<p> Outil utilis\u00e9: <a href=\"https:\/\/tervene.com\/fr-fr\/solution\/gestion-reunion\/\">Module R\u00e9unions<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-1024x536.jpg\" alt=\"\" class=\"wp-image-2164\" srcset=\"https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-1024x536.jpg 1024w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-656x344.jpg 656w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-300x157.jpg 300w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-768x402.jpg 768w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n    <div class=\"singlePost__content__right__custom_text\" id=\"priorisez\">\n                                    <h2 class=\"singlePost__content__right__custom_text__title\">\n                    Priorisez vos id\u00e9es d&#039;am\u00e9lioration                <\/h2>\n                                <\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Quel est l&#8217;impact sur le client?<\/li>\n\n\n\n<li>Quel est l&#8217;impact sur les activit\u00e9s internes?<\/li>\n\n\n\n<li>Est-ce que d&#8217;autres d\u00e9partements sont impact\u00e9s, comment?<\/li>\n\n\n\n<li>Quelles opportunit\u00e9s sont align\u00e9s avec les objectifs strat\u00e9giques?<\/li>\n<\/ul>\n\n\n\n<p>Les opportunit\u00e9s d&#8217;am\u00e9lioration sont cat\u00e9goris\u00e9es selon les impacts, ex: productivit\u00e9, qualit\u00e9, d\u00e9lais de livraison, satisfaction client ou autres impacts ajout\u00e9s pr\u00e9alablement. Ainsi, les gestionnaires priorisent les opportunit\u00e9s selon les objectifs strat\u00e9giques de l&#8217;organisation.<\/p>\n\n\n\n<p>Les superviseurs et gestionnaires ont une visibilit\u00e9 sur l&#8217;historique complet de l&#8217;identification et de l&#8217;origine de l&#8217;id\u00e9e.<\/p>\n\n\n\n    <div class=\"singlePost__content__right__custom_text\" id=\"gerez\">\n                                    <h2 class=\"singlePost__content__right__custom_text__title\">\n                    G\u00e9rez les projets d&#039;am\u00e9lioration                <\/h2>\n                                <\/div>\n\n\n\n<p>Tervene regroupe les opportunit\u00e9s d&#8217;am\u00e9lioration et les plans d&#8217;action dans un seul outil.<\/p>\n\n\n\n<p>Les gestionnaires b\u00e2tissent des plans d&#8217;action d\u00e9taill\u00e9s pour ex\u00e9cuter les projets d&#8217;am\u00e9lioration. Le <a href=\"https:\/\/tervene.com\/fr-fr\/blog\/gestion-des-taches-numerisee\/\">gestionnaire de t\u00e2ches<\/a> permet une responsabilisation et imputabilit\u00e9 en associant chaque t\u00e2che \u00e0 un responsable.<\/p>\n\n\n\n    <div class=\"singlePost__content__right__custom_text\" id=\"suivez\">\n                                    <h2 class=\"singlePost__content__right__custom_text__title\">\n                    Suivez le progr\u00e8s des plans d&#039;action                <\/h2>\n                                <\/div>\n\n\n\n<p>Les responsables d&#8217;am\u00e9lioration peuvent suivre le progr\u00e8s des plans d&#8217;action. Avec les tableaux de bord associ\u00e9s au plan d&#8217;action, les responsables obtiennent une visibilit\u00e9 sur le progr\u00e8s et sur la contribution individuelle de tous, afin de faciliter le suivi.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"685\" src=\"https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-tracking-fr-1024x685.png\" alt=\"\" class=\"wp-image-2298\" srcset=\"https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-tracking-fr-1024x685.png 1024w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-tracking-fr-300x201.png 300w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-tracking-fr-768x514.png 768w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-tracking-fr-1536x1027.png 1536w, https:\/\/tervene.com\/wp-content\/uploads\/2019\/12\/manage-improvement-tracking-fr.png 1914w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n    <div class=\"singlePost__content__right__custom_text\" id=\"pourquoi\">\n                                    <h2 class=\"singlePost__content__right__custom_text__title\">\n                    Pourquoi Tervene?                <\/h2>\n                                <\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Standardisez la d\u00e9tection et l&#8217;entr\u00e9e d&#8217;opportunit\u00e9s d&#8217;am\u00e9lioration.<\/li>\n\n\n\n<li>Encouragez les gestionnaires \u00e0 prendre l&#8217;am\u00e9lioration de leur d\u00e9partement sous leur responsabilit\u00e9.<\/li>\n\n\n\n<li>Gagnez en visibilit\u00e9 sur les probl\u00e8mes r\u00e9currents, les gaspillages ainsi que sur le progr\u00e8s des plans d&#8217;action.<\/li>\n\n\n\n<li>Assurez une meilleure collaboration dans r\u00e9alisation des plans d&#8217;action gr\u00e2ce \u00e0 un \u00e9cosyst\u00e8me connect\u00e9.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"https:\/\/tervene.com\/fr-fr\/solution\/amelioration-continue\/\" style=\"border-radius:8px;background-color:#5c77ff\"  rel=\"noreferrer noopener\">D\u00e9couvrir l&#8217;outil d&#8217;am\u00e9lioration continue<\/a><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">La digitalisation est un investissement, l&#8217;inertie est une d\u00e9pense<\/h3>\n\n\n\n<p>Adopter une solution comme Tervene structure votre d\u00e9marche d&#8217;am\u00e9lioration, mais qu&#8217;en est-il du co\u00fbt de ne <em>pas<\/em> le faire ? Continuer de g\u00e9rer vos opportunit\u00e9s d&#8217;am\u00e9lioration de mani\u00e8re disparate \u2014 notes papier perdues, fichiers Excel oubli\u00e9s, suivis verbaux sans lendemain \u2014 engendre des pertes invisibles mais bien r\u00e9elles. Pour comprendre l&#8217;impact financier de cette gestion manuelle sur votre rentabilit\u00e9, lisez notre analyse <span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">du<\/span><strong> <a href=\"https:\/\/tervene.com\/fr-fr\/blog\/cout-inaction\/\">co\u00fbt de l&#8217;inaction<\/a><\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ressources compl\u00e9mentaires<\/h3>\n\n\n\n<p>Article de blogue: <a href=\"https:\/\/tervene.com\/fr-fr\/blog\/comment-les-tournees-de-plancher-contribuent-amelioration-continue\/\">Comment les tourn\u00e9es de plancher contribuent \u00e0 l\u2019am\u00e9lioration continue?<\/a><br>Article de blogue: <a href=\"https:\/\/tervene.com\/fr-fr\/blog\/application-damelioration-continue-fonctionnalites-essentielles\/\">L\u2019application d\u2019am\u00e9lioration continue: Quelles sont les fonctionnalit\u00e9s essentielles?<\/a>Suivez-nous pour ne rien manquer :<strong><em> <a href=\"https:\/\/www.linkedin.com\/company\/tervene\/\" target=\"_blank\" rel=\"noreferrer noopener\">LinkedIn<\/a><\/em><\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>En r\u00e9sum\u00e9: \u2713 Identifiez les opportunit\u00e9s d&#8217;am\u00e9lioration \u2713 Notez et documentez les opportunit\u00e9s \u2713 Planifiez des r\u00e9unions d&#8217;am\u00e9lioration \u2713 Priorisez vos id\u00e9es d&#8217;am\u00e9lioration \u2713 G\u00e9rez les projets d&#8217;am\u00e9lioration \u2713 Suivez le progr\u00e8s des plans d&#8217;action Article de blogue qui pourrait vous int\u00e9resser: Comment les tourn\u00e9es de plancher contribuent \u00e0 l\u2019am\u00e9lioration continue? Les superviseurs utilisent les [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":6135,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[522],"tags":[1502,1503,1504,294,1505,1506,1507,305,1508,1509,1510,1511],"expert":[345,359],"class_list":["post-6609","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-resolution-problemes-amelioration-continue","tag-all-on-one-line-amelioration-continue","tag-audits-qualite","tag-culture-damelioration-2","tag-excellence-operationnelle-fr-fr","tag-gestion-de-la-performance-2","tag-gestion-des-taches","tag-here-are-seo-optimized-tags-for-the-article","tag-operational-excellence-fr-fr","tag-opportunites-damelioration","tag-optimisation-des-processus-2","tag-plans-daction","tag-tournees-de-plancher-2","expert-charles-olivier-bisson","expert-tervene-qc"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Am\u00e9lioration continue avec l&#039;application Tervene - Tervene<\/title>\n<meta name=\"description\" content=\"Identifiez les opportunit\u00e9s d&#039;am\u00e9lioration. Planifiez vos r\u00e9unions. Priorisez vos id\u00e9es d&#039;am\u00e9lioration. Suivez le progr\u00e8s des plans d&#039;action.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tervene.com\/fr-fr\/blog\/amelioration-continue-application-tervene\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Am\u00e9lioration continue avec l&#039;application Tervene - Tervene\" \/>\n<meta property=\"og:description\" content=\"Identifiez les opportunit\u00e9s d&#039;am\u00e9lioration. Planifiez vos r\u00e9unions. Priorisez vos id\u00e9es d&#039;am\u00e9lioration. 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