Security

Security and Privacy at Tervene

Our SaaS solution is designed to provide robust protection, ensuring the confidentiality, integrity, and availability of your valuable data and operations.

We adhere to robust security governance principles to ensure the highest level of protection for our clients' sensitive data and assets. Our security governance framework encompasses comprehensive policies, procedures, and practices designed to establish, maintain, and continuously improve our security posture.

Our security governance framework emphasizes regular risk assessments and audits to identify potential security gaps and vulnerabilities. We conduct thorough evaluations of our systems, processes, and controls to mitigate risks effectively and enhance resilience against evolving cyber threats.

Security Compliance

ISO 27001:2013

Tervene maintains an ISO 27001 compliance certification. Our ISO 27001 certificate is available on demand.

SOC2 TYPE II

We are in the process of obtaining a SOC 2 Type II attestation by the end of 2024.

Our Commitment to Security and Trust

State-of-the-Art Encryption

We employ industry-leading encryption protocols to safeguard your data, both in transit and at rest. Your sensitive information remains secure from unauthorized access or interception.

Continuous Monitoring and Threat Detection

With real-time monitoring and advanced threat detection mechanisms, we proactively identify and mitigate security threats, including malware, phishing attacks, and insider threats, before they impact your business.

Access Control and Authentication

Our platform implements robust access control measures, including multi-factor authentication (MFA) and role-based access controls (RBAC), ensuring that only authorized users can access sensitive data and functionalities.

Building Trust Through Transparency

✓ Transparent Security Policies: We maintain transparent security policies and practices, providing you with insights into how we protect your data and mitigate security risks. You can trust that your information is handled with the utmost care and diligence.

✓ Security Audits and Reports: We conduct regular security audits and assessments, along with providing comprehensive reports, to demonstrate our adherence to security best practices and compliance standards. You have visibility into our security posture and efforts to maintain it.

✓ Customer Support and Education: Our dedicated support team is available to address your security concerns and inquiries promptly. Additionally, we offer educational resources and training materials to empower your staff with the knowledge and skills needed to enhance security awareness and practices within your organization.