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Hospitals, Long-Term Care Homes and Seniors’ Residences

Streamline audits and inspections, assess regulatory requirements and manage quality improvement

Tervene is an easy-to-use management platform that supports your daily management, leader standard work, quality management, and audit processes.

Healthcare facilities and long-term care homes choose Tervene to conduct audits and inspections on mobile, manage corrective actions, draw up action plans, monitor compliance with regulations, and much more.

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Hospitals, Nursing Homes and Seniors’ Residences choose Tervene

With Tervene, we can conduct audits on a tablet, record the results and handle any non-compliance.

Noémis Bélanger
Operations Director
Daily Management System_Tervene Daily Management System_Tervene

See what you can do with Tervene

Discover how hospitals and long-term care homes use Tervene

Audit your processes and conduct mobile inspections to ensure compliance with policies and regulations applicable to the healthcare sector. Identify non-conformities, set corrective actions and assign tasks directly from the audit reports.

Streamline your quality management processes, collect data, identify non-conformities, and develop action plans as a team.

 

Perform regular assessment and evaluation of healthcare processes to identify areas for improvement and implement appropriate changes.

Assess the Infection Prevention and Control (IPAC) program and practices. Collect data, set corrective actions, and assign tasks directly from the audit reports. Draw up a prevention and control action plan if needed.

Perform maintenance checklists and building inspections regularly to identify maintenance needs and potential hazards. Address any equipment, infrastructure, and building issues.

Schedule and run better meetings across your organization. Handle issues, make decisions, set due dates, and assign an owner to meeting subjects.

Post-it notes, emails, and disconnected task managers; it’s now all in the past! Keep track of multiple tasks, priorities, and deadlines. Draw up action plans in collaboration.

Empower your teams with easy-to-use tools
Tervene improves daily management and leader standard work in healthcare
while reducing the management burden.
Audits and Inspections

Build your custom checklists and digitalize any audit forms.

Gemba Walks and Checklist

Identify issues, opportunities and potential hazards

Meetings

Standardize weekly meetings and management committees

Tasks and Corrective Actions

Keep track of multiple tasks and follow-up on corrective actions.

Action Plans

Draw up action plans and projects in collaboration.

Inspection Schedule

Schedule inspections, set the frequency and assign team members.

Reporting

Track compliance and monitor process performance

Elevate your Leader Standard Work

By providing a comprehensive calendar system, Tervene enables healthcare facilities to schedule their most crucial management activities and meet regulatory requirements.

• Standardize your team’s daily, weekly, and monthly routines by scheduling audits, inspections, and meetings.

• Ensure leaders can stay on top of their management and inspection schedules.

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Calendar Today
8 AM
Cleaning and Personal Hygiene Inspection
9 AM
IPAC Inspection
10 AM
Weekly Management Committee
11 AM
12 PM
1 PM
PPE Inspection Checklist
2 PM
Action Tracking and Improvement Project
3 PM
4 PM
Building Inspection
Request a personalized demo

General Manager

Director of Nursing

Quality Assurance Manager

Maintenance Manager

Health and Safety Coordinator

Continuous Improvement Advisor

IPAC Coordinator

Improve collaboration and problem-solving across multiple teams

Break down the silos and collaborate seamlessly across all teams. Involve the right management level to support decision-making, from team leaders to administrative members.

All teams can now collaborate in a connected workspace to handle issues, manage tasks, keep track of corrective actions, and follow up on action plans.

Success Story at Granby Long-Term Care Home

To streamline the management system, audits and continuous improvement, the Santé Nadon Group rolled out the Tervene platform in three long-term care homes.

We have a huge number of control, quality and safety tasks, which must be performed at different frequencies. It’s a major challenge in our field. Over the years we have developed a schedule for our audits

Noémis Bélanger
Operations Director
Read the full story
“

With Tervene, we can conduct audits on a tablet, record the results and handle any non-compliance.

“
Noémis Bélanger
Operations Director
“

When we do our health and safety audits, the platform ensures we can rapidly capture information and respond accordingly.

“
Martin Lessard
Quality Manager at Canimex
“

We have a huge number of control, quality and safety tasks, which must be performed at different frequencies. It’s a major challenge in our field. Over the years we have developed a schedule for our audits

“
Noémis Bélanger
Operations Director
“

As an EHS coordinator, Tervene helps me follow up on incidents and accidents.

“
Caroline Leduc
Senior Supervisor and EHS Coordinator
“

In terms of health and safety, we use Tervene to perform follow-ups and implement the health and safety changes needed on behalf of team leaders and contact people on the floor.

“
Ludovic Bergeron
Supervisor at Canimex
“

It relieves a lot of the pressure on quality teams. It can provide them with a tool that saves them time and makes auditing easier.

“
Noémis Bélanger
Operations Director
“

Health and safety is the first aspect we’ve reinforced.

“
Steve Guernon
Chief Operations Manager at Lactalis Canada

Say goodbye to outdated processes and problem-solving methods. Welcome modern management.

The old way

Email, SMS, and printed documents.

  • Reactive management (firefighter mode) and unstructured supervision routines
  • Ineffective escalation mechanisms and difficult follow-up of corrective actions
  • Poor adherence to leader standard work
  • Lack of visibility on operational issues and management behaviours

Supported with Tervene

A digital, all-in-one solution

  • Structure your leaders' standard work and foster proactive supervision
  • Escalate your issues and information efficiently among management levels
  • Standardize your communication and problem-solving mechanism
  • Eliminate manual labor and administrative burden associated with updating dashboards
Results across teams
57%
quicker to perform an audit
and address noncompliances
60%
less time needed to log an opportunity
and create an action plan
3.3x
more issues identified and solved
in the 6 first months of using Tervene
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Why Tervene