Problem Solving and Continuous Improvement

Enhance Your Problem Solving and Continuous Improvement Methods

Tervene helps your managers and support groups solve issues faster, manage projects and leverage continuous improvement best practices.

Post-it notes, emails and disconnected task managers; it's now all in the past!

Deliver tasks on time and ensure they come with the context needed to solve them efficiently.

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Now, when we raise an issue, we know that we will take care of it, that it will be prioritized, and that we’ll get feedback on it.

Aimé Buchel
Value Chain Manager
Handle Issues and Manage Tasks With Ease
Whether you use frequent waste tour, brainstorming, suggestion box, or data analysis to come up with improvement ideas, ensure everyone works at improving what matters most with Tervene.
5S Audits
Gemba Walks
Waste Walk
PDCA Kanban
Improvement Projects
Daily Huddles and Meetings
Problem-Solving Escalation
Analytics and Reporting
Improvement Opportunities
DMAIC Method
Action Plan
less time needed to log an opportunity and create an action plan
improvement opportunities created per manager per month on average
more issues identified and solved in the 6 first months

Standardize Problem-Solving Methods and Solve Issues Faster

Standardize how tasks are organized and delegated between operations, quality, maintenance, methods, engineering, and safety teams.

Document issues and non-conformities with photos, custom labels and notes. Ensure delegated tasks come with the context needed to solve them efficiently.

• Monitor critical issues and gain visibility on your team’s workload. Track corrective actions in a simple interface.


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Leverage Continuous Improvement Best Practices

Digitalize continuous improvement methods: 5S Audits, Gemba Walks, PDCA Process, Improvement Projects, DMAIC Method, …

Have leaders take ownership of the improvement in their department. Standardize the way you identify and log improvement opportunities.

• Use issues from audits and Gemba walks to generate ideas for improvement. Link pictures, log relevant information and impacts.

Manage and drive improvement projects effectively from start to finish. Centralize your improvement projects and action plans.

Manage Projects in Collaboration and Hit Project Deadlines

• Teams: Connect your teams in a centralized and collaborative workspace. Organize workspaces by teams, departments, and management levels.

• Action List: Keep track of multiple tasks, priorities, and deadlines.

• Kanban: Organize tasks into columns such as To Do, In Progress, and Completed.

• Gantt: Show dependencies between tasks and how long each task will take.


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The Tervene solution allows operators to highlight opportunities and gives all employees at all levels, even on the floor, the chance to give feedback. This is very rewarding for operators.

Valentin Delannoy
Team Leader, Continuous Improvement and Innovation

The great thing about the Tervene platform is that you can deal with issues much more quickly.

Ludovic Bergeron
Supervisor at Canimex

Tervene has made it possible to improve communication between departments and that feedback and deviations from the field are taken care of by the concerned services.

Jérôme Ranquet
General Manager at Meritor

Tervene helps justify where our teams should focus their forces on improving operations continuously.

Olivier Proulx
Kruger Products

Tervene has accelerated the speed of interdepartmental communication.

Stéphane Bédard
Production Department Manager

Tervene ensures that every problem can be easily identified and dealt with quickly.

Martin Larochelle

Now, when we raise an issue, we know that we will take care of it, that it will be prioritized, and that we’ll get feedback on it.

Aimé Buchel
Value Chain Manager

It is a digital tool that allows us to quickly collect and address problems.

Marcus Göhl Siemens
Site Director at Siemens

I no longer get surprised by unforeseen issues. With Tervene, I know if my shop is in control and where to focus.

Eric Bouchard
General Manager - Marquis Book Printing

You can escalate a problem to several management levels while keeping track of its progress.

Philippe Fuchs
Operational Excellence Manager

For continuous improvement, we do problem-solving at its source. We are working with Lean principles, A3s, and the PDCA cycle.

Rendy Samson
Continuous improvement coordinator

All the issues raised by workers in the factory or by managers are categorized in Tervene.

Yannick Lévesque
Directeur de production chez Canimex

Frequently Asked Questions

Tervene is designed to be user-friendly and doesn’t require any coding experience. Getting started is simple and you can create workspaces and begin using the platform on the first day.


Most companies want to implement Tervene across all shifts and departments. Our team is here to help and we estimate that the entire process should take between 4 to 8 weeks.

Great! Schedule a demo here.


We look forward to helping you digitalize your problem-solving and continuous improvement methods.

Our customers range from midsize businesses to large enterprises across industries:


• Manufacturing Industry

• Hospitals, Long-term care homes, and Seniors’ residences

• Distribution and Warehouse

• Cities and Public Works

• Sorting and Recycling Facility