Leader Standard Work Software

Define your team’s management and operational routines

Establishing standard routines helps keep managers on track with their daily, weekly, and monthly responsibilities.

• Manage schedules for recurring tasks, including daily checks, data logs, audits, team meetings, shift handovers, and performance reviews.

• Increase accountability by assigning team members to each task.

• Automatically remind managers about upcoming events so nothing slips through the cracks.

Standardize how frontline teams report issues and create tasks

Capture issues, log ideas, and create corrective actions directly from the frontline using a universal format.

• Use action templates to ensure consistency in how frontline teams capture information.

• Document issues thoroughly, with the option to capture photos on the spot.

• Create detailed tasks and assign them to the right person instantly.

Digitize forms and checklists for frontline managers

Standardize how leaders oversee operations, verify processes, and engage with teams on the frontline.

• Create checklists for any safety, quality, equipment, process, or operational checks managers must perform.

• Enable supervisors to fill out forms, capture photos, and assign actions directly from their phones or tablets.

• Ensure your team proactively identifies issues before they escalate into bigger problems.

Solve problems faster and drive continuous improvement

Eliminate informal or ad-hoc methods by implementing a clear problem-solving framework.

• Manage issues as a team with clear visibility of responsibilities, priorities, deadlines, and tasks.

• Track corrective actions with support teams, from maintenance to continuous improvement and QHSE.

• Use Kanban boards to organize Kaizen ideas and manage improvement projects.

Streamline communication and escalation across all levels

Prevent missed follow-ups and ensure no information is lost between meetings.

• Conduct short, structured meetings with clear agendas and detailed follow-up tasks.

• Structure the information cascade and feedback loops across management tiers (Tier 1, Tier 2, Tier 3).

• Establish an escalation process to quickly address issues and make decisions at the right organizational level.

Understand your team’s operational and management performance

Tervene reduces the skills gap between managers and helps new hires gain autonomy quickly.

• Create visual management dashboards allowing everyone to take ownership and monitor the processes under their responsibility.

• Monitor adherence to your standard work program and gain visibility into task completion.

• Leverage reporting and analytics to gain insight into your team’s management behaviors, give actionable feedback, and inform coaching sessions.