Conduct inspections

You implement standards to ensure a stable and predictable outcome. Now, you can ensure their compliance and evolution with a rigorous audit system.

Continuously inspect standards and take action on noncompliances in a centralized tool.

Standardize inspections & audits across your organization.

Empower ownership through enhanced accountability.

Get real-time visibility over audit reports, non-compliances, action plans and process compliance dashboards.

Eliminate paper forms and multiple data transcription.

Tervene is an operational excellence tool adapted to manufacturing operations, daily meetings and audit management.

Bernard Lavoie

General Manager - Bombardier Aviation

58%

quicker to perform an audit
and address noncompliances

98%

of tasks from noncompliances are closed

12x

more audits performed with Tervene than without

Traditionally

~100 min

Printing an audit form

5 min

The manager receives an inspection request, prints the form and plans his day

Execute inspection

45 min

The manager executes the inspection, taking notes directly on the form and photos with a cellphone

Transcribe notes

20 min

The manager transcribes his notes, sends and attaches the photos to the Excel document or another system

Create a corrective action plan

The manager identifies nonconformities and sends the corrective action plans by email or SMS and writes the actions in the system

Follow-up actions

30 min

The manager follows-up on actions with each stakeholder and manually updates the files from the action plans

Supported by Tervene

~50 min

Select and execute the audit in Tervene

30 min

The manager picks the audit form, executes the inspection, capturing information within the solution, and Tervene automatically sends an audit report as soon as completed

Create a corrective action plan

15 min

The manager takes action on raised non-conformities and sends corrective actions to the concerned person via Tervene

Track actions

5 min

The manager tracks the corrective actions progress in real-time

PROCESS VALIDATION & OPERATION CONTROL

Audit

Improve compliance with any process, standard or behaviour.

Preparation

Execution

Action

Tracking

Create custom audit forms.

Digitalize any audit form with various question types: Text questions, Checkboxes, Multiple Choices, Photos and more. Make a field mandatory to ensure rigorous inspections.

Conduct inspections where it matters.

Simply select your audit, inspect the standard and document noncompliances with pictures and comments. Conduct inspections with the devices you already use. Make sure auditors always work with the most updated form version.

Take action on non-compliances.

Enable process owners to set corrective actions on non-compliances with tasks and action plans.

Follow up on actions and ensure process compliance.

Ensure audits completion and keep track of the process compliance trends with centralized dashboards.