Process Validation with Digital Audit

[Management practices digitalization]

In this series, Management practices digitalization, we’ll explore the differences between traditional methodologies and Tervene’s approach to operations management. Discover how Tervene sets the table to a successful digital transition for inspection processes.

Inspections – Audits

Organizations that implement standards to ensure regular performance must implement a validation system. The objective is to deliver a quality product within the promised time frame using the human, financial and material resources provided. Human intervention in processes can lead to performance irregularity. Establishing and validating standards helps in reducing this irregularity.

An audit is a recurring inspection process of the organization’s standards. It enables an objective assessment of quality and operational standards, as well as competencies and management behaviours.

Following the audit’s execution, an auditor must implement corrective actions to remedy non-conformities that prevent the desired standard from being met.

Audit challenges and conditions for success

The challenge is to ensure non-compliances are addressed and to maintain rigour in the inspection process’ execution. The following conditions can be critical in promoting rigorous inspections:


Most audits are carried out with simple tools, such as paper forms. Auditors take notes, complete the form and sometimes retranscribe the same data in an Excel spreadsheet.

With a paper form, you can carry out an audit and take action on non-compliances. Nevertheless, it is essential to ask yourself questions:

With Tervene

Tervene’s audit digitizes the inspection process, which allows real-time task attribution and monitoring of corrective actions.

After performing an audit, the auditor has numerous options:


TraditionallyWith Tervene
Number of steps53
Duration (min)12050
Instantly send corrective action
Real-time dashboard
Send report to a meeting
Seamlessly update standards and audit forms
Photos integrated in audit report



At the organizational level, digitizing inspection processes promotes better compliance with standards, enables easier non-compliance management and increases rigour.

Inspection process

Data utilization increases the perceived value of the inspection process, leading to greater rigour in its execution.

Process owners


Audited (when applicable)

In the case of a behaviour review: