Training material

Tervene Support

by Samuel Bisson
Last updated: January 22, 2020

Tervene now offers live support inside the app.

Here’s how to use it:

1. Click the « ? » button at the top right of the page, anywhere in the webapp. (To access the live support from the ipad app, use the meetingtask manager or access Tervene from your ipad browser)

tervene live support2. A window opens and allows you to talk live with our support agents.

tervene live support 2

On business hours, we will be able to answer in real time. Outside of business hours, the function will create a support ticket for our support agent to answer as soon as possible.

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