Operational Excellence Platform

Successfully Deploy Your Operational Excellence Program at Scale

Tervene offers a digital management system that drives operational control, team collaboration, workplace safety, compliance, and quality management.

Managers and front-line teams use Tervene to standardize daily routines, solve issues faster, make better decision and sustain continuous improvement at every level.

See it in action
Lactalis-logo
arcelormittal
Siemens
Safran

Trusted by OpEx Leaders

We use tablets for our Gemba Walks where we visit each workstation and get a head start on any issues.

Yannick Lévesque
Production Manager at Canimex
Standardize Your Management System to Drive Operational Excellence
Tervene offers a complete management system that empowers your team with better tools and processes.
Leader Standard Work

Promote leadership accountability with daily routines

Audit Management

Effortlessly manage any audits and inspections

Digital Checklist

Perform Assessments, Gemba Walks, 5S Checklists, Ok/Nok

Health and Safety Inspection

Ensure workplace safety and mitigate risks

Tiered Management

Use a tiered accountability process (Tier 1, Tier 2, Tier 3)

Teams Management

Enhance cross-functional team collaboration

Daily and Weekly Meetings

Standardize meetings with agendas and discussion topics

Shift Handover

Streamline shift-to-shift communication with meetings or handoff reports

Problem-Solving Mechanism

Improve problem-solving to handle issues or deviations

Project and Task Management

Use Kanban Boards, Action Lists, and Gantt Charts

Kanban Board

Manage tasks, issues, and opportunities effectively.

Visual Management

Drive decision-making and performance improvement

Supercharge your management standards
58%
quicker to perform an audit and address nonconformances
10
daily meetings standardized on average per organization
3.3x
more issues identified and solved in the 6 first months

Promote Accountability with Leader Standard Work

Tervene offers an easier way to standardize leadership routines, promote managers’ ownership and accountability, and enhance management performance.

• Create daily and weekly routines to fit your processes.

• Schedule management activities occurring at regular intervals. Choose from daily, weekly, monthly, or custom recurrence.

• Assign the event to the right people or team members

 

See it in action   Download solution overview

It adds structure to my workday as a manager.

Stéphane Bérubé
Production Director
Operational Excellence and Leader Standard Work

Manage Audits and Conduct Mobile Inspections

No more paper forms. Tervene allows you to drop the paperwork and easily design custom forms in an intuitive interface.

• Create tailored forms to fit your process. Choose from various question types, checkpoints, and data inputs.

• Grant team members access to inspection forms via mobile devices.

• Set audit frequency and regular inspections.

• Generate comprehensive audit reports to make better decisions.

 

See it in action   Download solution overview

Audit and Inspection Form with a mobile app

Control Daily Operations and Foster Proactive Supervision

Do you wish to standardize operational control and implement proactive on-site supervision?

• Build custom forms to perform daily checks, process confirmation, risk assessments, 5S checklists, Gemba Walks, and LPAs.

• Encourage managers to assess current processes, capture data, and get employee insight.

• Log issues and any deviations to solve problems before they arise.

 

See it in action   Download solution overview

Enhance Process Confirmation and Operations Assessment

Develop a Tiered Management and Escalation Process

• Establish a clear framework that aligns with your organization’s hierarchical structure.

• Streamline the escalation process with tiered meetings (Tier 1, Tier 2, Tier 3), ensuring that issues are addressed promptly at the right level.

• Facilitate top-down and bottom-up communication within the organization.

• Develop a layered approach to manage operations, risks, issues, projects and improvement.

We can escalate a problem to several management levels while keeping track of its progress.

Philippe Fuchs
Operational Excellence Manager
Tiered Management and Escalation Process with Tervene (2)

Break Down Silos in Your Organization

Say goodbye to lost information and bridge the communication gap between managers, support groups and in-office teams.

• Provide each team with dedicated workspaces to focus on their priorities and tasks.

• Allow team members from various departments to collaborate (Maintenance, Quality, Safety, Continuous Improvement, Procurement, Engineering, …)

Tervene improves communication between departments, and feedback and deviations from the field are taken care of by the concerned services.

Jérôme Ranquet
General Manager

Streamline Problem-Solving and Continuous Improvement

Managing meetings, problem-solving, and improvement projects has never been easier.

• Standardize daily huddles and meetings by assigning tasks, tracking meeting subjects, and making decisions.

• Solve issues faster and manage improvement opportunities as a team.

• Easily manage projects and tasks with Kanban boards, action lists, and Gantt charts.

With Tervene, managers lead morning meetings with their teams and support departments. They take note of the discussion points, assign tasks and follow their progress.

Philippe Fuchs
Operational Excellence Manager
Initiate corrective and prevention actions from LPA

Improve Environment, Health and Safety Performance

Tervene offers better tools to help your organization handle its health and safety program without management burdens.

• Promote a safety culture at the forefront of daily operations.

• Digitize recurring safety inspections and pre-shift checklists.

• Document safety-related issues, hazards, and risks.

• Implement and track corrective and preventive actions.

 

See it in action

Ensure Compliance With Regulatory Requirements

Tervene helps your organization maintain compliance with regulatory guidelines, industry standards, or internal processes.

• Schedule audits and inspections to meet your specific auditing requirements.

• Involve stakeholders and team members, ensuring accountability and ownership from everyone.

• Easily retrieve past audit history without the hassle of physical document storage.

 

See it in action

Form Report

How industry leaders use Tervene

Leader Standard Work

Standardize leadership routines and promote team leaders’ accountability.
Gemba Walks

Create custom Gemba Walk checklists and forms.
Audits and Inspections

Digitalize your audits and inspections in one place.
Tiered-Meetings

Streamline meetings and communication across all management levels.
Lean Daily Management

Introduce lean daily routines while promoting accountability.
Layered Process Audits

Build a LPA program and streamline your Layered Process Audits.
“

Our supervisors needed to manage lots of different issues at a time. We needed a solution that would structure the flow of information, but that could also structure our Gemba Walks.

“
Michel Bussey
Safran Cabin Canada
“

We use tablets for our Gemba Walks where we visit each workstation and get a head start on any issues.

“
Yannick Lévesque
Production Manager at Canimex
“

In the quality assurance department, we use Tervene every day. It helps us identify production problems.

“
Maryse Frappier
Quality Team Lead
“

When we are faced with non-conformities, we can deal with them immediately with Tervene.

“
Karine Pelletier
EHS Partner (Environment, Health and Safety)
“

Tervene’s standardization helps us control operations and deliver a product of quality to our customers.

“
Ianick Saulnier
Quality Director
“

With Tervene, team leaders do Gemba Walks every day and record all the different issues and opportunities.

“
Yannick Lévesque
Production Manager
“

Tervene helps us with health and safety prevention by being able to systematically do our safety Gemba Walks.

“
Ken Bélanger
Fabrication Manager
“

We have decided to focus our validation on quality, materials used and methods. The company now has a better capacity to inspect quality standards.

“
Rémi Boileau
Improvement Specialist - Hason Steel
“

Tervene helped me take back control of operations.

“
Kahina Koulougli
Production Manager - Safran Cabin Canada
“

It saves time. Before, it was noted on paper and then by email. Now it’s structured, and we can see if it’s resolved.

“
Marcus Göhl
Site Director

The All-In-One Solution for Operational Excellence

Tervene is the all-in-one solution that supports your daily management, operational control, leader standard work, continuous improvement, and QEHS processes.

 

Want a full demo of how Tervene works? Please schedule an online meeting with one of our experts.

See it in action

Gemba Walks and Problem-Solving at Safran Cabin

See how Safran Cabin standardized its Gemba Walk structure and achieved the great milestone of 100,000 Gemba Walks performed with Tervene’s platform since 2017.

YouTube video

Frequently Asked Questions

Tervene is designed to be user-friendly and doesn’t require any coding experience. Getting started is simple and you can begin using the platform on the first day.

 

Most companies want to implement Tervene across all sites, shifts, and teams. Our team is here to help and we estimate that the entire process should take between 4 to 8 weeks to ensure a full digital adoption.

Tervene empowers managers and front-line teams by providing enhanced processes that drive daily management, workplace safety, quality improvement, and operational performance.

Learn more about how companies use Tervene:

 

• Daily Management System

 

• Leader Standard Work

 

• Tiered-Meetings and Communication

 

• Problem-Solving and Continuous Improvement

 

• Audits and Inspections

 

• Health and Safety Management

 

• Gemba Walks and Checklists

Great! You can book a demo here. We’ll get in touch to schedule a 1-hour platform overview.

 

We look forward to helping you digitalize your operational excellence management system.