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Control operations

Ensure managers take full ownership of their objectives with standardized, systematic gemba walks. Instead of waiting for problems to arise, use proactive supervision to identify and solve issues more efficiently.

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Standardize gemba walks and issue resolution across your organization.

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Leverage ownership & accountability toward objectives.

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Get real-time visibility over gemba walk reports, issues, action plans and tasks.

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Eliminate paper forms and multiple data transcription.

One of the most significant advantages of using Tervene is that we have access to a vast amount of information in real-time. We know if Gemba Walks have been conducted as planned and if issues have been addressed or transferred into opportunities. We have access to everything that’s been done, which helps us better coach our managers.

Steve Pellerin
Production Manager - Safran Cabin Canada
Supercharge your gemba walks
50%
quicker to perform a gemba
walk and solve issues
96%
of planned gemba walks are performed
3.3x
more issues identified and solved
in the 6 first months of using Tervene
PROCESS VALIDATION & OPERATION CONTROL

Gemba Walk

Control your daily operations and ensure everything goes according to plan.

Create your operational control standard.
Build standard gemba walk checklists designed to improve operational control.
Proactively identify issues.
Empower managers to identify issues proactively with gemba walks. Document issues thoroughly with photos, text and issue categorization.
Ensure managers take ownership of every issue.
Make sure managers address every issue quickly and efficiently. Transform recurring issues into improvement ideas. Communicate critical issues in the right meeting in a single click.
Track issues and continuously improve operational control.
Leverage data and dashboards to drive manager coaching, continuous improvement prioritization, gemba walk checklist updates and resource allocation.
Leverage Tervene for all your operational control activities
Give your managers the right tools to control their operations, from daily kickoff floor tour to performance management.
Operations
Kickoff floor tour
Operations
Objective validation
Operations
End of shift floor tour
Operations
Performance management
Operations
Shop tour
Continuous Improvement
Waste tour
Continuous Improvement
Improvement opportunites identification
Maintenance
Equipment validation
Quality
Quality assessment
Health and Safety
HSE walk
Traditionally
~70 min
Execute a gemba walk
20 min
The manager performs a gemba walk, notes the issues on a sheet of paper and takes a photo when necessary
Problem-solving
10 min
Quickly and autonomously solve minor issues
Photo transfer
5 min
Transfer photos from cellphone to computer
Assign and send corrective action
20 min
Send corrective actions by email, text message or handwritten note
Retranscribe report on excel
15 min
Solving and documenting issues in Excel for analysis purposes
Supported by Tervene
~35 min
Execute a gemba walk
20 min
Identify issues and take a photo
Problem-solving
10 min
Quickly and autonomously solve minor issues
Assign and send corrective action
5 min
Send corrective actions through Tervene